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Why People Become Difficult at Work

Four workplace pressures can combine into a “perfect storm” that makes good people seem difficult to work with. It’s rarely about bad intent — it’s about stress, self-doubt and inflexibility.

Gen Z Are Lazy? The Leadership Mistake Behind a Persistent Myth

We keep hearing that Gen Z "... are Lazy". BUT, the data says otherwise. This isn’t a people problem – it’s a leadership one. Stop complaining about Gen Z - and start leading them better!

‘Excess’ Stress Strategy: When Dealing with Pressure Goes Wrong – Difficult People Types 4, 5, and 6

When pressure hits, some people double down and try harder at all costs. What once worked now creates conflict and blocks progress. Here’s how an EXCESS stress strategy turns the Driving Force, Revolutionary and Empire Builder into difficult colleagues.

The Worrier – Difficult Person Type 7

Some people are so worried about mistakes that they end up causing them! Meet The Worrier - a classic workplace micromanager who double-checks everything and still drops the ball.

The Empire Builder – Difficult Person Type 6

Empire Builders look like natural leaders, inspiring and full of confidence. But when it’s all bravado, they’ll crush dissent and shoot the messenger rather than face a complex issue. Here’s what to do about it.

The Revolutionary – Difficult Person Type 5

Working with a Revolutionary can feel like holding a tiger by the tail: but with the right leadership they can be transformational.

Archive

The Antidote for too much Snippiness at Work is more Self-Compassion

We're more stressed-out than usual now and might take it out on others at work. The answer is to take better care of ourselves first.

How to get your mindset right for leading one on one meetings

This is the first in a series of top tips for people who want to use one-on-one meetings as a tool for leading the efforts of their team members

Influence – or Crash and Burn

A personal story: All managers need to be influencers too. Otherwise you can't win approval and support for the things you want to do.

When Asking, Telling and Suggesting Still Don’t Get Results

Deciding what to do when someone persistently doesn't deliver at work is actually quite difficult!

The Hierarchy of Soft-Skills

According to Forbes, soft skills have now become crucial success factors at work. But did you know there's also a *hierarchy* to soft-skills?

Six warning signs that your leadership is dangerously boring!

If pressure to deliver has made you a boring leader, don't turn staff and clients into zombies too! Six warning signs to look out for; and what to do about them.

A coaching question

Quite possibly my all-time favourite coaching question: What kind of person are you - at your *absolute* best?

Which Team are YOU on?

Managers and Leaders should be a teammate at work on the RIGHT team - and not confuse Leadership with Team Membership

Self-Accountability not Self-Criticism

Four simple questions to develop more self-accountability and avoid falling into the trap of self-criticism

Asking in the Right Way

Creative step-by-step ways for Leaders to successfully ask people to do stuff without hitting a problem.

Slower, Lower, Weaker

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8 ways to deal with managers who aren’t top performers - and what that says about your organisation

The Intersecting Tracks

To make progress, great coaching runs on two intersecting tracks: Understanding - expanding what's possible; and Doing - creating practical results