Most Recent

The Empire Builder – Difficult Person Type 6
Empire Builders look like natural leaders, inspiring and full of confidence. But when it’s all bravado, they’ll crush dissent and shoot the messenger rather than face a complex issue. Here’s what to do about it.

The Revolutionary – Difficult Person Type 5
Working with a Revolutionary can feel like holding a tiger by the tail: but with the right leadership they can be transformational.

Disconnection at Work: A Common Stress Strategy in Difficult People
Why some people disconnect at work under pressure - and what to do if you're dealing with one of my top-row difficult types.

The Martyr at Work- How to lead and develop a difficult but principled colleague
Judgemental, disdainful, self-sacrificing. The Martyr might despise you or burn you out. But one thing they won’t do is compromise!

How Leaders can Spot, Deal With and Transform a Dark Strategist
A Dark Strategist thinks you're stupid and treats people like chess pieces. Here's how to spot them—and lead them better.

How Leaders Can Spot, Deal With, and Transform a Scary Specialist
Is your team held hostage by a Scary Specialist? Learn how to spot, manage and transform them into your team’s biggest asset.
Archive

The Hierarchy of Soft-Skills
According to Forbes, soft skills have now become crucial success factors at work. But did you know there's also a *hierarchy* to soft-skills?

Six warning signs that your leadership is dangerously boring!
If pressure to deliver has made you a boring leader, don't turn staff and clients into zombies too! Six warning signs to look out for; and what to do about them.

A coaching question
Quite possibly my all-time favourite coaching question: What kind of person are you - at your *absolute* best?

Which Team are YOU on?
Managers and Leaders should be a teammate at work on the RIGHT team - and not confuse Leadership with Team Membership

Self-Accountability not Self-Criticism
Four simple questions to develop more self-accountability and avoid falling into the trap of self-criticism

Asking in the Right Way
Creative step-by-step ways for Leaders to successfully ask people to do stuff without hitting a problem.

Slower, Lower, Weaker
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8 ways to deal with managers who aren’t top performers - and what that says about your organisation

The Intersecting Tracks
To make progress, great coaching runs on two intersecting tracks: Understanding - expanding what's possible; and Doing - creating practical results

Thinking is more painful than electric shocks!
Why people often don't get clear about their desired outcome or choose the best approach to take, before they act

Six Things that Great Time-Management is about NOT doing
Six Things that Great Time-Management is about NOT doing "#1 Will Surprise You!"
(It won’t; #1 is about NOT getting distracted.)

The Motivation Equation and Self-Belief (part 1 of a series)
How to define the outcome and establish your evidence to get more Self-Belief and better Motivation at work

Connection Overload
Is conflict at work happening because people are overwhelmed by all the relationships they need to manage?