Most Recent

Gen Z Are Lazy? The Leadership Mistake Behind a Persistent Myth

We keep hearing that Gen Z "... are Lazy". BUT, the data says otherwise. This isn’t a people problem – it’s a leadership one. Stop complaining about Gen Z - and start leading them better!

‘Excess’ Stress Strategy: When Dealing with Pressure Goes Wrong – Difficult People Types 4, 5, and 6

When pressure hits, some people double down and try harder at all costs. What once worked now creates conflict and blocks progress. Here’s how an EXCESS stress strategy turns the Driving Force, Revolutionary and Empire Builder into difficult colleagues.

The Worrier – Difficult Person Type 7

Some people are so worried about mistakes that they end up causing them! Meet The Worrier - a classic workplace micromanager who double-checks everything and still drops the ball.

The Empire Builder – Difficult Person Type 6

Empire Builders look like natural leaders, inspiring and full of confidence. But when it’s all bravado, they’ll crush dissent and shoot the messenger rather than face a complex issue. Here’s what to do about it.

The Revolutionary – Difficult Person Type 5

Working with a Revolutionary can feel like holding a tiger by the tail: but with the right leadership they can be transformational.

Disconnection at Work: A Common Stress Strategy in Difficult People

Why some people disconnect at work under pressure - and what to do if you're dealing with one of my top-row difficult types.

Archive

The Martyr at Work- How to lead and develop a difficult but principled colleague

Judgemental, disdainful, self-sacrificing. The Martyr might despise you or burn you out. But one thing they won’t do is compromise!

How Leaders can Spot, Deal With and Transform a Dark Strategist

A Dark Strategist thinks you're stupid and treats people like chess pieces. Here's how to spot them—and lead them better.

How Leaders Can Spot, Deal With, and Transform a Scary Specialist

Is your team held hostage by a Scary Specialist? Learn how to spot, manage and transform them into your team’s biggest asset.

How Leaders Can Spot and Deal with Scary Specialists

How Leaders can spot and deal with the Scary Specialist: the expert whose weaponised expertise makes them very difficult to work with.

Video – Boundaries at Work

Boundaries at work can be a tricky topic. But they’re an important part of helping everybody to be at their best. Fortunately, #CaptainCoach is on hand again to show the way …

Video – Difficult Conversations at Work

Good news - difficult conversations at work don’t need to be difficult any more - phew! Video: Why they're difficult, how to do them.

Business Book of the Month Webinar

How to deal with the 9 types of difficult people. Catch-up with my Book of the Month webinar. Mindset, tools, strategies and more.

How to Stop Being a People-Pleaser at Work – My Book in Stylist Magazine

Worried that you might be a People-Pleaser at work? 😟👩‍💼 Here's how to ditch the habit! 🚫 @StylistMagazine article 📰

Why People Become Difficult at Work

Ever experienced someone being really difficult to get on with at work, and wondered WHY? 🤷‍♀️ Check-out this article to discover the 4️⃣ key reasons.

My Book in Stylist Magazine: 9 types of difficult people you’ll come across at work

Great article in @StylistMagazine, my book, 9 Types of Difficult People. Really good overview + super tips for great working relationships!

The Most Committed Managers Are the Most Difficult: The Challenge of the Workplace Martyr

How to walk the tightrope of high standards and uncompromising values set by a judgemental and critical Martyr at work

Checkmate – why your brightest colleagues try to keep you in the dark

Throw light on dealing with a difficult Dark Strategist at work and turn manipulation and flawed execution into productive collaboration