Even though it’s been a massive part of my work for years now, deciding to write a book about how to deal with *difficult people* wasn’t easy.
My take is that almost everybody we find difficult is someone trying to do their best, in a situation they find very challenging, in what is often the only way they know how. So if you want to make a difference in that situation it has to involve a lot of soft compassion 𝒂𝒏𝒅 hard constructive challenge.
And that’s why I was so grateful to win the support of my agent Kizzy Thomson, editor Eloise Cook and the rest of the fantastic team at Pearson, who all really got what the book was about and the approach it needed to take.
Thank you to supporters, pre-publication reviewers and everybody who helped me over the last three years of putting this together. Individual thanks and copies are heading out as soon as.
The presses are rolling and my hope now is that a copy of my book drops into the hands of someone who needs it just at the right time.
Grab yourself a copy at any good bookshop or online using these links: