Business Book of the Month Webinar

I was recently interviewed by my publishers Pearson for their Business Book of the Month webinar on LinkedIn.

We talked about my book, The 9 Types of Difficult People at work and had a great Q& A session. I presented some of the most important themes from the book, including:

• How to get your headspace right place for dealing with a difficult person at work
• What it costs the business if you do nothing
• Why people become difficult at work
• Tools and strategies for dealing with them with constructively, effectively, and compassionately.

Click the play button to watch the video of our webinar.