Business Book of the Month Webinar
I was recently interviewed by my publishers Pearson for their Business Book of the Month webinar on LinkedIn.
We talked about my book, The 9 Types of Difficult People at work and had a great Q& A session. I presented some of the most important themes from the book, including:
- How to get your headspace right place for dealing with a difficult person at work
- What it costs the business if you do nothing
- Why people become difficult at work
- Tools and strategies for dealing with them with constructively, effectively, and compassionately.
Click the play button to watch the video of our webinar.