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The Empire Builder – Difficult Person Type 6
Empire Builders look like natural leaders, inspiring and full of confidence. But when it’s all bravado, they’ll crush dissent and shoot the messenger rather than face a complex issue. Here’s what to do about it.

The Revolutionary – Difficult Person Type 5
Working with a Revolutionary can feel like holding a tiger by the tail: but with the right leadership they can be transformational.

Disconnection at Work: A Common Stress Strategy in Difficult People
Why some people disconnect at work under pressure - and what to do if you're dealing with one of my top-row difficult types.

The Martyr at Work- How to lead and develop a difficult but principled colleague
Judgemental, disdainful, self-sacrificing. The Martyr might despise you or burn you out. But one thing they won’t do is compromise!

How Leaders can Spot, Deal With and Transform a Dark Strategist
A Dark Strategist thinks you're stupid and treats people like chess pieces. Here's how to spot them—and lead them better.

How Leaders Can Spot, Deal With, and Transform a Scary Specialist
Is your team held hostage by a Scary Specialist? Learn how to spot, manage and transform them into your team’s biggest asset.
Archive

Leadership Quickies
Four leadership mistakes you probably don’t even know you’re making

Self-Awareness – A Primer
Self-awareness is the best start for leadership development. But how do you get that? What should you look for; and how?

Self-Awareness (1)
9 expert questions and one handy diagram for building great self-awareness

10 Ways to be a Smarter Leader
How to be Smart in a World of Dumb Leaders

Tools to Inspire Others
Six ways that leaders should be able to inspire the people around them

The Leadership Principle of Flexibility
Leadership: Have you got enough flexibility in your behaviour to adapt until you get the right outcome?

Working Kindness
Why aren't we more kind at work, when kindness really helps?

Helping People to be Team Players
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The top four reasons why people don’t always act as part of your team

Three Empowerment Techniques
Three simple ways you won't have thought of to help someone empower themselves at work

Productivity and Moral Self-Licensing
One (more) reason why people don't straight-away do what they've said they would - and what to do about it

Coaching Techniques
Coaching with clients' symbolic non-verbal cues with respect and empowerment

Authentic Leadership
Why it's important to people that you be the 'real you' as a leader; flaws, imperfections and all