Posts

Thinking at work isn’t dead – is it?

The smartest bloke I ever knew used to start his working day by putting his feet up on the desk. Is that still important?

I’d gone to work in his department from a demanding operational job and it was a shock to see all this apparent leisure happening. So I asked him what he was doing and got the predictable answer:

“Thinking!”

Just recently I’ve been coaching in a couple of organisations where the amount and quality of thinking left a lot to be desired!

Problems which could have been worked through seemed mystifying.
Rewarding opportunities, which a little bit of smart analysis would have highlighted, were lost in a frenetic chasing of the more obvious.

My smart boss was quite fierce about it, “I recruited you to do the smart thinking too. So you’d better find your own way to make it happen.”


But it’s not just the business benefits that make good thinking so important. The future of work is going to be very different, just in the next few decades compared with today, driven by an exponential growth in the use of artificial intelligence (AI) in the workplace. It might not be too strong to say that:

In the future, if you’re not thinking at work, you won’t be at work!

AI experts say that the human talents they believe machines and automation may not be able to replicate are primarily about:

  • creativity
  • collaborative activity
  • abstract and systems thinking
  • complex communication
  • the ability to thrive in diverse environments.

All of those require at least a modicum of good quality thought.


If you’re a business owner or a leader in a larger organisation:

  • How much good thinking are you doing yourself (whether you have your feet up on the desk or not)?
  • How do you make sure that your teams are doing enough good thinking?

As usual, please leave me a comment if they’re still open below, or tweet me @NickRobCoach. What kind of thinking is important in your work – and how do you make it happen?


Great One-on-One Meetings for Busy Managers



Leadership Quickies

Four leadership mistakes you probably don’t even know you’re making

1. Not giving one-to-one attention to each of your team members
Leaders should act as a mentor or coach and listen to each person’s concerns, needs and ambitions, giving empathy and support, keeping communications open and setting challenges. This fulfills a deep need for respect and celebrates the individual contribution that people can make to the team. You’ll very quickly lose the right people and bring out the worst in the wrong people if you don’t do this.

2. Being safe and boring
A steady pace is all very well, but people and organisations sometimes need a leader to challenge assumptions, take risks and ask other people for their ideas. This helps stimulate creativity and develop independent thinking. When times become hard, you’ll wish you’d fixed this particular roof when the sun was shining.

3. Not having a Vision
Being able to talk about an inspiring and attractive view of the future position of your team, department or organisation is perhaps the key factor that sets great leaders apart. It isn’t difficult and it doesn’t have to be grand or world-changing (unless it is); but you do need to do it.

4. Forgetting that You’re a 24/7 Role-model
I get that it’s a tough thing to be an always-on role-model. Everybody looking to what you say and do, all the time. It is wearing. And it also just comes with the territory. People will adopt their way of doing things from watching you. Please remember that you need to be a role model for the right behavior, so that this instills pride and gains respect and trust. You don’t need to always be perfect – that isn’t possible for anyone – but you do need to visibly put it right when you haven’t been.


Great One-on-One Meetings for Busy Managers