Video: People Pleaser – Difficult Person Type 9

The most dangerous word at work isn’t “No”. It’s “Yes.”

“Yes, I’ll sort it.”
“Yes, that’s fine.”
“Yes, leave it with me.”

Because sometimes that “Yes” doesn’t mean agreement. It means avoidance.

In this final instalment of my 9 Types of Difficult People series, I explore Type 9: The People Pleaser.

Warm. Trusted. Well connected.
At their best, they create harmony and steady performance.

But under pressure, that desire for harmony can lead to avoided conversations, slipping standards, and important changes being delayed.

You can’t have real harmony if standards are falling.
And the standard you walk past becomes the standard you accept.

If you lead a People Pleaser, don’t just take agreement at face value.
If you are one, there’s good news: when you develop the confidence to have difficult conversations, you don’t lose your warmth — you gain your influence.

This is the ninth and final type in the series.
In the next video, I’ll wrap it all up and share some essential tips that will always help.


I’m Nick Robinson and I help leaders and teams to turn challenging dynamics into great working relationships. My book The 9 Types of Difficult People is an Amazon and WHS best-seller. My current focus is The Shift, an in-person development programme for Senior Leadership Teams who sense that they are not yet working as well together as they could.